Archive for the ‘Social’ Category

Longform in a Shortform World: Social Media Week NYC

February 26th, 2013 by Alexis

What did I do Friday afternoon? Well, I’ll tell you I spent it having some seriously nerdy fun, my friend because I went to an amazing social media talk in Tribeca. The Social Media Week panel was called Longform in a Shortform World and was hosted by Buzzfeed’s longform editor Steve Kandell.

The panel consisted of Max Linsky from Longfrom.org, Evan Ratliff from The Atavist, and Laura June from The Verge. The discussion centered around how longform is utilized in today’s times.

The recurring question? “How does the audience interact with longform narratives when time is of the essence?”

Something you guys know we think about all the time here at Chartbeat Studios; in fact, it’s what Engaged Time is trying to solve.

According to the panelists, it’s absolutely about audience engagement, but also design, narrative themes, and of course timing are all core elements of the answer.

Writers don’t just write.

The layout and design of how readers can engage with a piece is in the forefront of your editorial minds. It’s one thing to write and lengthy blog or magazine-style article, but it’s another to write a compelling narrative that’s formatted exactly the way your audience will best interact with it.

Audience engagement: who’s reading, commenting, and generally reacting to your piece is important. We’re learning that the industry hypotheses are right: People engage with different content in different forms in different ways. It’s so much more than just sex, celebrities and crime catching people’s attention — it’s about keeping that attention and that interest through quality content all the way through.

No mas wait-and-see.

One of the best parts of the session, was a discussion around the change in longform narratives since it has entered the digital realm. A major change for the better, actually, as editors can now immediately see how (or even if) readers are fully engaged with the piece. (Real time data nerd bias, I know. But it’s true! We hear it from you guys every day.) Not only is it helpful to get instant feedback on traffic/eyeball numbers, but editors can now see how themes, topics, issues, whatever resonate with a reader by the length of Engaged Time and bringing to light things like unexpected pause-points in the narrative where you may be losing or confusing your readers.

The bottom line, longform is far from dead. Your readers expect it from you – expect a variety of content and moreover the highest quality content and in a form that supports it best, short or long.

More than Just Link Sharing: Social Media Week NYC

February 24th, 2013 by Kate

(2) Social Media Week New York

Last week, I had the pleasure of attending Other Ways of Being Social Around the News, a Social Media Week event hosted by our friends at The Guardian.

The awesomely all-female panel of Elena Haliczer from the Huffington Post, Lauren Bertolini from Gawker, Ruth Spencer from The Guardian, Libby Brittain from one of our favorite startups Branch, with The Guardian’s Amanda Michel moderating discussed the importance of social commenting within news stories.

The conversation centered mainly around engaging your audience – specifically figuring out a way to have meaningful discussions in forums and comments within the content itself.

Some of the best advice these ladies shared:

You gotta get in the game yourself.

Journalists who interact with their readers through social media, comment bars, and forums typically have a more loyal and engaged readership. Makes sense, right?

Connect with the people who care about what you care about; you’ll get fresh perspectives on your work, and often spark some ideas on new content for you to create. Inspired content and a loyal audience. It’s the whole reason you got in this business.

Comments are windows to your strengths and opportunities

Lauren Bertolini pointed out comments often expose the material that people actually read. What parts were most interesting, controversial, confusing. Comments are like having an instant focus group on your work.

She used Nick Denton, founder of Gawker, as a prime example: He leaves his writers notes in the comments bar starting a meaningful discussion between the editor and writer and reader.

Put the data to work.

Pay attention to your best-liked posts, your least-liked posts and everything in between to further build your own brand as a writer. Not only to watch yourself and your audience grow and evolve over time – but in the moment, as it happens.

News is never done in this online world, if comments are picking up steam right now take advantage and create new content around what’s resonating most with your readers. 

While it would have been great to have had more time to talk about engagement beyond just comments, since that’s what we focus on every day at Chartbeat, I learned a lot about new ways journalists are getting even closer with their readers.

And my favorite part? Every panelist suggested distinctly different systems and algorithms to keep discussion clean and meaningful. Data nerds unite!

The New York Times on Social News: Social Media Week NYC

February 21st, 2013 by Juliana

(2) Social Media Week New York

Social News according to The New York Times

On Tuesday afternoon I attended Social News, a Social Media Week NYC session hosted by The New York Times on their readers’ behavior, social media sharing, and news consumption. The session featured data from over 3000 online interviews that The New York Times conducted with readers about their news consumption habits, particularly how readers consume and share news via social channels.

Lucy Wood, Senior Manager of The Times‘s Customer Insights Group, and Cynthia Collins, Director of Social Media Marketing for NYTimes.com, spoke about the survey’s data reflecting the practices of social media news sharers – The Times‘s looked at everything from the exact times of day news consumers are using specific devices to what qualities they associate with each type of media platform.

Collins mentioned how researching social media news sharer behavior provides useful guidance for aspects of their online audience development strategy. The survey’s detailed data reflects the value of understanding social sharers – how they consume content, what content they share, what their go-to news sources are – so you can make your content friendlier for this specific kind of news consumer.

Cool tidbits from the Social News session:

  • Social media users have a broader definition of what content constitutes “news” – e.g. celebrity gossip shared on Twitter.
  • Social media news sharing happens later in the day than general news consumption.
  • Television remains the primary source for breaking news stories. A majority of people follow breaking news stories on a second source (besides TV), and half of these users switch platforms (so, computer to mobile, tablet to laptop).
  • More news consumers turn to established news sources (like NYTimes.com) for breaking news rather than web-native news sites.

The Chartteam is stopping by Social Media Week 2013 NYC sessions all week – stay tuned for more updates from Chartbeat!