Posts Tagged ‘Chartbeat Dashboard’

Miss last week’s post which walked through the content creator’s analytics journey? Check it out here to see how writers everywhere can put attention data to work.


Now that we’ve explored how writers can add analytics to their workflows for optimized stories, let’s dive into how producers can get the most out of every story in real time.

Producers and Layout Editors know that there’s much more to a link than meets the eye. A module for related content, an inline link citation, a recommended stories section — these are the kinds of critical facets of article layout that build audiences.

That’s why Producers around the world turn to Chartbeat Publishing for data-backed decisions. Here are just a few ways they can:


Combat Drop-Off

The Chartbeat Heads Up Display locates where on article pages high percentages of readers are dropping off. Within the Heads Up Display, a screen overlay that projects real-time visitor data on top of home, section, or article pages, producers can hone in on the Scroll Depth Indicator. It’ll spot where large portions of your audience are bouncing. Try putting links where drop-off is highest to increase the likelihood that audiences will recirculate to additional content.


Curate Links

By diving into the troves of historical data housed in Chartbeat Report Builder, our flexible historical reporting tool, producers can identify the articles that have performed strongest by referrer type, device type, and topic. If you’re looking for linking more than just related content, historical data is a good place to see what pieces might pair well together. High-engagement pieces with high-traffic pieces? Short-form with long-form? Report Builder has the answers you’ve been looking for.


Optimize for Multi-Platform Responsiveness

The Heads Up Display is not only fully responsive but also filters by device type. By resizing browser windows, editors can see how audiences travel through their site or section on any device. That means if you see a high-traffic article with particularly low recirculation on mobile, you can take immediate action to make sure that related links and content are viewable on multiple platforms.


For more information on how Chartbeat Publishing helps Layout Editors keep it fresh, reach out to

Here at Chartbeat, we realize you’re super busy and often have a ton of content to comb through, keep an eye on, and generally manage. With this in mind, it’s good to use your time in the Chartbeat dashboard as efficiently as possible. That’s what makes the dashboard module Notable Pages so perfect .

Notable Pages points out key pages you need to be paying attention to right now so you can take action ASAP on these insights.

This module was designed give you interesting facts about your top 20 pages. By checking in with your site every fifteen seconds, Chartbeat is able to accurately track how your audience is interacting with your content in real time.

Notable pages aren’t necessarily your pages with the most concurrents on them. Notable pages signal something interesting and often actionable is happening on a particular page.

Maybe a page has a lot of traffic coming from Twitter. Or perhaps a page has really high Engaged Time. Whatever the fun fact is we’re going to call it out to you!

So now you’re probably wondering, what do I do with Notable Pages? If one of your Notable Pages is getting a lot of visits from an external traffic source that’s linking to the page, this is a perfect opportunity to promote this page on one of your social networks like Twitter or Facebook. Or if this Notable Page has a higher-than-average Engaged Time, it’s worth double-checking the links on that page to make sure you’re encouraging your engaged readers to keep reading on your site after they finish this particular article or post.

If you want more information about Notable Pages head over to our support site. Using Notable Pages in a unique way? Tell me and your fellow Chartbeat brethren all about your mad skills in the Comments.



Real time is pretty great, right? It can be a complex tool that helps inform future action or it can be a simple, visceral thing that just feels totally awesome (and watching a page flood with traffic is totally awesome.)

But the issue with real time is that you’re not always on in real time. I mean, really, at some point you’ve got to set aside the stats and go to sleep. And when something happens when you’re not around – from your site going crazy in the middle of the night to  a subtle shift in your traffic when you’re out to lunch – you might miss it entirely. But that stuff is just too important (or too fun) to not see outside the moment.

So we went to the vault and pulled out an idea from one of our earliest dashboards… a way for you to re-watch your past week as if it’s live. Think of it as a a DVR for your site.

To check it out on your page head to the Content View and click the “Today/7 Day” toggle in the upper right. The graph on top will break free from its old 24-hour confines and show you everything that’s happened over the past week.

Now that you’ve got that look, go ahead and drag your cursor over the graph – yup, that’s your traffic at that exact moment and the traffic from the previous week, making it super easy to know if you’re in the middle of something unusual or its just a normal variation. “Context,” it’s totally the best, right?

But okay, ready? The cool stuff is about to really start.

Try this – instead of hovering on that graph, go ahead and click and drag your cursor over a range you want to watch again. We’ll kick you into our “replay” mode and actually show you what your dashboard looked like at that moment in time. That way you can get the kids out of bed, hook up the big screen, and watch how your pages changed, who was sending them traffic, and what specific pages were doing what. Even better you can pause at any time to take a closer look and step through that old data slice-by-slice.

So that’s it! No more wondering exactly what happened while you were away. You can sleep the night away in peace, take an even longer lunch; you deserve it. All you’ve got to do is click a button and you can find out everything you missed. And if you want all the details about how this works, take a look at our FAQs or feel free, as always, to shoot me an email at

You fought your way through pounds of turkey and faced the sales-crazed hordes of Black Friday but the most daunting part of the week’s just ahead for you ecommerce warriors: Cyber Monday.

Experts are predicting a record Cyber Monday this year, meaning ecommerce sites are about to get a whole lotta traffic starting in t-minus 15 hours. The hype is high (Mobile Thursday what the what?!), but since lot of our clients are going to be working a ton over the next 24 hours as their sites are inundated with shoppers, we thought we’d share some last-minute tips with you.

Chartbeat + Cyber Monday= Real-time retail

You’ve been planning and prepping, but as we know with the slippery social web, not everything can be predicted. The Chartnerds put their heads together and drafted up a Top Five Ways You Can Use Chartbeat’s Data on Cyber Monday List: A Tab-by-Tab Guide to Real-Time Success. Clearly, we’re still working on that title, so let’s go with:

How Chartbeat can help you kick butt on Cyber Monday

1. Get Up-Close-and-Personal with Your Top Pages: Sleuth out your most popular items using Chartbeat and make sure those those products are featured prominently on your homepage.

2. Get to the Source: Know how shoppers are getting to your site and if they’re new or returning. You may need to give them a little extra TLC if they’re hitting you from a search engine for the first time, for example. If you’re getting a ton of mobile traffic, make sure you have a team focused on giving it some extra manpower tomorrow. Things always go awry at the worst possible moment – make sure you’re ready.

3. Create the Buzz: See what all the chatter is focused on – which of your products are getting last-minute attention and do the work to make sure all those Twitter influencers know your shop is the place to score it. And, of course, triple check that it’s easy to find when they hit your site.

4. Don’t Make ‘Em Wait: You’ll need to keep an eye on your fast as a rocketship or slow as a snail user page load time. Shoppers aren’t inclined to wait more than a second or two for your the product to load on site so they can scoop it up. They’ll move onto another site in a flash.

5. Geo-target: Target your inventory to the right places. We have some pretty quick and cool geo data that gives you a snapshot of where your site visitors are coming from. Getting a lot West Coast visitors on your site? Alert your Bay Area warehouse to get ready for a ton of orders.

Best of luck tomorrow, dear ecommerce friends. We’ll be standing by if any of you guys need a little Chartcorps or Dev support. Just holler if you need us.

We spend a lot of time releasing totally new stuff over here. New interfaces, new visualizations, new sources of data. Those are the big ones that capture our imagination.

But the truth is: big ideas are only as good as their execution, and once we get them out in the world we need to reshape them based on what people think and how they actually use them.  That’s how we go turn cool ideas into useful products.

So in that spirit we took a step back and asked people what they thought of our Content View. What did they like? What didn’t they? How could we make it more awesome? And after talking to a bunch of you we, honestly, found a couple of places where we fell down the first time through.

Users thought the Content View didn’t have enough information about who exactly was making up those concurrent visitors, some said it was too hard to quickly understand what content was the biggest, and a couple even said  the page was generally hard to use on small screens. So after considering a comprehensive smear campaign on everyone who didn’t think we nailed it from day one we decided it might be easier to just see if we could make some changes. So with all of that feedback in mind: check out the changes to our Content View.

“I can’t tell where those visitors are coming from.”

When we first launched the new Chartbeat we thought we’d give users one view for your traffic and one for biggest pages, so you could dig really deeply into both. While that was great for deep consideration, it didn’t help you understand what was going on right now super quickly. And fast is kind of our thing.

So this time around, we’ve brought your most important traffic source information right into your content view.

But we know it’s about more than just seeing that they’re coming to the site – it’s knowing what page your visitors are going to. Now you can hover on any traffic source and we’ll show you exactly that. See if your Facebook traffic is going to the page you expect it to or somewhere completely different. Even better – in case you want to know exactly how other websites are talking about you – just click on any of those referring sites and we’ll show you exactly page on that site they’re coming from.

“It’s hard to quickly see which pages are the biggest.”

We wanted the Content view to have an always-changing set of boxes that quickly show which pages were biggest. While this approach looked awesome we heard that it was hard to look at a monitor from across the room and understand how stories were performing in comparison to each other. Totally fair.

So now, in addition to being sorted left-to-right, all the boxes in a row are the same size and the number of concurrent visitors is in big bold text in the upper left. No more mousing around and counting. Just quick insights right away.

And, if you do want to mouse around the page, just hover over the cards. They’ll all pause in their current position so you can scroll around and see what’s up.

“I can’t see enough on my small screen.”

We’ve got big monitors over here and our data tell us most of you have big monitors, too… so sometimes it’s easier to forget about that (exactly) 4.74% of you on screens smaller than our minimum size. But just because you’re not a big group doesn’t mean we ignore your problems. For you, small-screen samurais, we’ve made things more responsive.

Now that big top bar scales down, so on small screens that bar won’t take up most of your screen, it’ll be proportionally the same size as our (even tinier percentage of) users looking at this thing on crazy huge monitors.

That about wraps it up for the Content View Updates. A bunch of changes that aren’t reinventing the way you think about pages and traffic. But a bunch of changes that, hopefully, show you stuff about those things way faster.

I hope it helps, I hope you love it all, and – if you don’t – get at me. There’s so much more of this to come (and some really cool, totally new things just a couple days away, too), and we always want to hear your voice – it’s what makes sure we keep rollin’ out stuff like this on the regular.