Articles written by Nick Lioudis

55 results
Customer

Why customer feedback is essential — and the 7 surefire ways to generate it

(Editor’s note: Chartbeat partnered with technology marketplace G2 to provide insights on customer feedback, an increasingly important resource for product teams)Customer feedback helps you to build a roadmap for future…

by Alexa Drake, G2
Posted on
Customer

Una conversación con Fernanda Brovia, Social Media Manager de Clarín

Con más de 20 millones de visitantes únicos al mes, según información de Comscore, Clarín.com es una de las páginas web de medios más visitadas en Argentina. Clarín se ha…

by Enrique Valdez
Posted on
Customer

Adapting to reader habits in real time: A conversation with Clarín Social Media Manager Fernanda Brovia

Clarín has found success by quickly adapting to reader habits, including off-site reading, as their hugely popular social network shows. It’s no wonder that with more than 20 million unique…

by Enrique Valdez
Posted on
Product

Tips from Customer Success: Getting a 360 degree view of the reader experience

Audience behaviors tend to vary by channel and the reader experience, which is why it’s essential to get a full view of your content’s performance. This way, you can determine…

by Maya Jaafar
Posted on
Research

Reader traffic and engagement insights from around the world: First quarter 2020

Our analysis of global reader traffic from the first quarter of this year showed us the calm before the storm. We saw key metrics such as Engaged Time and loyalty…

by Nick Lioudis
Posted on
Customer

Connecting data and digital strategy with Reports: A conversation with Who What Wear

The ability to easily share audience data across teams has become synonymous with having a successful digital content strategy. One quick way to do so is with Chartbeat’s Reports, which…

by Enrique Valdez
Posted on
Research

Behind the reader engagement data that’s helped stories rise above the rest

After releasing 2019’s list of  Most Engaging Stories, we wanted to see if our reader engagement data pointed to attributes other than Total Engaged Minutes that elevated certain pieces of…

by Nick Lioudis
Posted on
Product

3 social media tips from Chartbeat that will enhance your presence across channels

We think it’s useful for global content creators to revisit their social media strategies on a regular basis, given the importance of real-time and historical data to inform optimizations —…

by Kateline Hullar
Posted on
Product

Product release notes | Chartbeat

Welcome to Chartbeat’s product release notes page. This page gives you immediate access to new features in Chartbeat and enhancements across our entire suite. Below, see what’s new in our…

by Chartbeat Staff
Posted on
Product

3 questions Chartbeat’s Heads Up Display can answer when time matters

The speed at which timely information is communicated to your audiences is critical during key events. Just as important are the real-time adjustments you can make to ensure audiences can…

by Mike Fiammetta
Posted on
Customer

Challenging the status quo: Neue Zürcher Zeitung’s reader engagement story

Founded in 1780, Neue Zürcher Zeitung is Switzerland’s newspaper of record and is known for its objective reporting on international news, business, and culture. Yet despite its status and recognition,…

by Chartbeat Staff
Posted on
Research

Global audience growth through engagement: What we saw in the fourth quarter of 2019

Chartbeat’s fourth quarter insights present significant audience growth opportunities for organizations willing to tailor their offerings to the evolving reader behaviors we’ve seen across the world this year.Below, a glimpse…

by Nick Lioudis
Posted on