Customer

Behind the data: L.A. Times’ use of raw data pipelines for deeper audience analysis

by Kendall Kalagher
2020-09-23T10:01:58-05:00
Customer

The Marshall Project on engaging new audiences, supporting its mission with data

Editor’s note: This post has been adapted from a video case study (clips included below) conducted with members of The Marshall Project’s editorial team in late 2019.The Marshall Project’s reputation…

by Chartbeat Staff
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Customer

How ABC13 Houston uses Image Testing to optimize visuals, increase reader engagement

ABC13 covers breaking news and weather for the fourth largest city in the U.S. and, not surprisingly, equips its fast-paced newsroom with innovative and strategic data practices. Longtime users of…

by Kendall Kalagher
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Customer

In conversation: The Independent (UK) on using data, analytics to overcome editorial challenges

We’ve seen recent challenges for newsrooms — a global pandemic, transitioning entire operations to remote production — overwhelmingly translate to higher levels of collaboration than anyone could have ever predicted.To…

by Nick Lioudis
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Customer

How El Tiempo takes an academic approach to digital strategy, democratizing data

For El Tiempo, digital transformation has included a new perspective on data as a way to listen and respond to its audience. Lucas Moretti, a customer success manager at Chartbeat,…

by Lucas Moretti
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Customer

How UOL uses real-time analytics to understand audiences, stand out in a crowded media landscape

UOL, one of Brazil’s most popular news outlets, first began using Chartbeat in 2017. Their  newsroom was previously leveraging free analytics platforms to monitor the 80 million+ people who visit…

by Enrique Valdez
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Customer

Why customer feedback is essential — and the 7 surefire ways to generate it

(Editor’s note: Chartbeat partnered with technology marketplace G2 to provide insights on customer feedback, an increasingly important resource for product teams)Customer feedback helps you to build a roadmap for future…

by Alexa Drake, G2
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Customer

Una conversación con Fernanda Brovia, Social Media Manager de Clarín

Con más de 20 millones de visitantes únicos al mes, según información de Comscore, Clarín.com es una de las páginas web de medios más visitadas en Argentina. Clarín se ha…

by Enrique Valdez
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Customer

Adapting to reader habits in real time: A conversation with Clarín Social Media Manager Fernanda Brovia

Clarín has found success by quickly adapting to reader habits, including off-site reading, as their hugely popular social network shows. It’s no wonder that with more than 20 million unique…

by Enrique Valdez
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Customer

Connecting data and digital strategy with Reports: A conversation with Who What Wear

The ability to easily share audience data across teams has become synonymous with having a successful digital content strategy. One quick way to do so is with Chartbeat’s Reports, which…

by Enrique Valdez
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Customer

Update from Chartbeat: Coronavirus and our customers

The global spread of novel coronavirus has caused a rapid and massive shift in readers’ interaction with online information. That behavioral shift is also amounting to an exceptional increase in…

by Josh Schwartz
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Customer

Challenging the status quo: Neue Zürcher Zeitung’s reader engagement story

Founded in 1780, Neue Zürcher Zeitung is Switzerland’s newspaper of record and is known for its objective reporting on international news, business, and culture. Yet despite its status and recognition,…

by Chartbeat Staff
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Customer

Using data to achieve interdepartmental goals more effectively: A Q&A with Eduardo Aguilar, Audience Manager for El Universal

For Eduardo Aguilar, Audience Manager for El Universal, engagement isn’t reserved for readers alone. Engagement is also evident across its organization in the ways cross-functional teams embrace data to make…

by Enrique Valdez
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