Customer

Adapting to reader habits in real time: A conversation with Clarín Social Media Manager Fernanda Brovia

by Enrique Valdez
2020-05-14T16:34:37-05:00
Customer

Why customer feedback is essential — and the 7 surefire ways to generate it

(Editor’s note: Chartbeat partnered with technology marketplace G2 to provide insights on customer feedback, an increasingly important resource for product teams)Customer feedback helps you to build a roadmap for future…

by Alexa Drake, G2
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Customer

Una conversación con Fernanda Brovia, Social Media Manager de Clarín

Con más de 20 millones de visitantes únicos al mes, según información de Comscore, Clarín.com es una de las páginas web de medios más visitadas en Argentina. Clarín se ha…

by Enrique Valdez
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Customer

Connecting data and digital strategy with Reports: A conversation with Who What Wear

The ability to easily share audience data across teams has become synonymous with having a successful digital content strategy. One quick way to do so is with Chartbeat’s Reports, which…

by Enrique Valdez
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Customer

Update from Chartbeat: Coronavirus and our customers

The global spread of novel coronavirus has caused a rapid and massive shift in readers’ interaction with online information. That behavioral shift is also amounting to an exceptional increase in…

by Josh Schwartz
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Customer

Challenging the status quo: Neue Zürcher Zeitung’s reader engagement story

Founded in 1780, Neue Zürcher Zeitung is Switzerland’s newspaper of record and is known for its objective reporting on international news, business, and culture. Yet despite its status and recognition,…

by Chartbeat Staff
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Customer

Using data to achieve interdepartmental goals more effectively: A Q&A with Eduardo Aguilar, Audience Manager for El Universal

For Eduardo Aguilar, Audience Manager for El Universal, engagement isn’t reserved for readers alone. Engagement is also evident across its organization in the ways cross-functional teams embrace data to make…

by Enrique Valdez
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Customer

“Lograr objetivos interdepartamentales de manera más efectiva”: El Universal

Nos sentamos con Eduardo Aguilar, Gerente de Métricas de El Universal, a conversar sobre el estado de los medios en Latinoamérica. Nos contó acerca de la transición a suscripciones, el…

by Enrique Valdez
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Customer

Data, platforms, and subscriptions: What you read (by Total Engaged Time) in 2019

In December, we showed you where readers spent over 294 billion minutes of Total Engaged Time through our 100 Most Engaging Stories.We also took this as an opportunity to look…

by Nick Lioudis
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Customer

Smart Moves: A content strategy story with Genius

Home to over 25 million songs, albums, artists, and annotations, Genius opens a window into the minds of musical artists and their work. Over the years, the company has also…

by Chartbeat Staff
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Customer

How Headline Tests Energized a Newsroom: A case study with Deseret News

Headquartered in Salt Lake City, Deseret News is among Utah’s most widely-circulated papers. Its newsroom has partnered with Chartbeat since 2013, but hadn’t yet made full use of the suite’s…

by Chartbeat Staff
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Customer

Test headlines, work smarter: How MLB.com’s culture of experimentation improves reader engagement

MLB.com’s content strategy goes well beyond their commitment to test headlines—they also want to cement a culture of experimentation across their digital operations. “We want to give everyone the freedom…

by Nick Lioudis
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Customer

Fireside Chats: Talking technology and media with El Tiempo

In 2018, the Chartbeat team criss-crossed the globe to attend 40 different industry events, spanning Los Angeles to Japan.One of our favorite events of the year, by far, was Digital…

by Orly Halpern
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