Tips from Customer Success: Getting a 360 degree view of the reader experience
Optimize headlines, engage audiences with data-informed experimentation
Global publishers and content creators use our headline testing tool to better engage their homepage audiences. As the gateway to even more of your hard-earned content, we see the homepage…
What is dark social? Shedding light on your emerging referral sources
We field a fair amount of questions about dark social, otherwise known as the visitors that land on your site with no referral information. Referral attribution is an important piece…
Inside Product Design: The role of sketching in the user experience
(Editor’s note: A version of this article written by Jess Phoa, a member of our product design team and sketch artist, first appeared in Interactions. Below, she shares a first-hand…
3 social media tips from Chartbeat that will enhance your presence across channels
We think it’s useful for global content creators to revisit their social media strategies on a regular basis, given the importance of real-time and historical data to inform optimizations —…
Product release notes | Chartbeat
Welcome to Chartbeat’s product release notes page. This page gives you immediate access to new features in Chartbeat and enhancements across our entire suite. Below, see what’s new in our…
3 questions Chartbeat’s Heads Up Display can answer when time matters
The speed at which timely information is communicated to your audiences is critical during key events. Just as important are the real-time adjustments you can make to ensure audiences can…
FAQ: Chrome 80 browser update and Chartbeat
On Feb. 4, Google will release the new Chrome 80 browser update that enhances user security and privacy through a new SameSite cookie classification system.Below, we wanted to address your…
Hot tip: Use this scroll depth heat map for a simple view of reader behavior
We’ve stressed that real-time adjustments informed by reader behavior can be huge for digital content creators, particularly when 45% of the readers who load an article will leave within the…
How content creators can grow engaged audiences during high traffic events
Black Friday and Cyber Monday direct traffic drove 27% of online sales last year, according to Practical Ecommerce. However, online retailers don’t have to be the only beneficiaries of engaged…
Using Spike Alerts to get to the (content strategy) punch faster
Content teams want to stay on top of notable changes in audience interactions as they happen. That’s why we created Spike Alerts — it gives teams a real-time opportunity to…
How layered section tagging customizes data for deeper content analysis
Our publishers need to conduct content analysis in the most efficient way possible. That’s why we recommend implementing section variables, a customizable data input that enables better content attribution within…
Real-time data, long-term reader engagement: Why publishers need more actionable insights
Given the ever-accelerating news cycle, editors have less time to make important decisions that impact real-time reader engagement. Even with more content strategies informed by data, publishers—and their traditional platforms—just…