Product

Tips from Customer Success: Getting a 360 degree view of the reader experience

by Maya Jaafar
2020-05-05T20:09:08-05:00
Product

Optimize headlines, engage audiences with data-informed experimentation

Global publishers and content creators use our headline testing tool to better engage their homepage audiences. As the gateway to even more of your hard-earned content, we see the homepage…

by Maya Jaafar
Posted on
Product

What is dark social? Shedding light on your emerging referral sources

We field a fair amount of questions about dark social, otherwise known as the visitors that land on your site with no referral information. Referral attribution is an important piece…

by Nick Lioudis
Posted on
Product

Inside Product Design: The role of sketching in the user experience

(Editor’s note: A version of this article written by Jess Phoa, a member of our product design team and sketch artist, first appeared in Interactions. Below, she shares a first-hand…

by Jess Phoa
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Product

3 social media tips from Chartbeat that will enhance your presence across channels

We think it’s useful for global content creators to revisit their social media strategies on a regular basis, given the importance of real-time and historical data to inform optimizations —…

by Kateline Hullar
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Product

Product release notes | Chartbeat

Welcome to Chartbeat’s product release notes page. This page gives you immediate access to new features in Chartbeat and enhancements across our entire suite. Below, see what’s new in our…

by Chartbeat Staff
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Product

3 questions Chartbeat’s Heads Up Display can answer when time matters

The speed at which timely information is communicated to your audiences is critical during key events. Just as important are the real-time adjustments you can make to ensure audiences can…

by Mike Fiammetta
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Product

FAQ: Chrome 80 browser update and Chartbeat

On Feb. 4, Google will release the new Chrome 80 browser update that enhances user security and privacy through a new SameSite cookie classification system.Below, we wanted to address your…

by Kris Harbold
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Product

Hot tip: Use this scroll depth heat map for a simple view of reader behavior

We’ve stressed that real-time adjustments informed by reader behavior can be huge for digital content creators, particularly when 45% of the readers who load an article will leave within the…

by Kristen Peck
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Product

How content creators can grow engaged audiences during high traffic events

Black Friday and Cyber Monday direct traffic drove 27% of online sales last year, according to Practical Ecommerce. However, online retailers don’t have to be the only beneficiaries of engaged…

by Alisa Schuster
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Product

Using Spike Alerts to get to the (content strategy) punch faster

Content teams want to stay on top of notable changes in audience interactions as they happen. That’s why we created Spike Alerts — it gives teams a real-time opportunity to…

by Mike Fiammetta
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Product

How layered section tagging customizes data for deeper content analysis

Our publishers need to conduct content analysis in the most efficient way possible. That’s why we recommend implementing section variables, a customizable data input that enables better content attribution within…

by Noah Berman
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Product

Real-time data, long-term reader engagement: Why publishers need more actionable insights

Given the ever-accelerating news cycle, editors have less time to make important decisions that impact real-time reader engagement. Even with more content strategies informed by data, publishers—and their traditional platforms—just…

by Nick Lioudis
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