Your most common questions on mobile optimizations, answered
The path to loyalty: Refining the reader journey for long-term success
Previously, we addressed the importance of forming a Recirculation strategy and using experimentation to encourage deeper reading, while also outlining the internal barriers that can accompany the audience engagement hurdles…
The path to loyalty: The audience data that encourages deeper visits
In last week’s post, we discussed the importance of discovery — using your intimate knowledge of readers to make small adjustments that can improve engagement. However, the next step can…
The path to reader loyalty: Discovery towards stronger engagement tactics
When we speak to global publishers about engagement strategies, the conversation inevitably turns to optimizing the audience’s journey towards long-term reader loyalty. Our message to them: An engaging journey (or…
Getting historical context to plan an evergreen content strategy
Evergreen content is becoming an increasing focus across our global publishers. Creating a strategy around those pieces, or even the occasional zombie article, can support your goals around attracting new…
Product release notes | Chartbeat
Welcome to Chartbeat’s product release notes page. This page gives you immediate access to new features in Chartbeat and enhancements across our entire suite. Below, see what’s new in our…
Optimizing the reader journey for desktop and mobile audiences
We’ve seen that desktop and mobile readers differ in their content consumption behaviors. This also means that meeting your audience where they are most likely to discover your content is…
Our new-look Chartbeat Help and Docs: Everything you need to know
At Chartbeat, we want to ensure we’re continuing to build friendly software that content creators can use each day to form stronger connections with their audiences. Yet, when it came…
Miss the Big Board? Recreate the customizable display for your remote office
While Chartbeat’s dashboards and app help your team stay informed on real-time reader engagement, it may not give you a full visualization of the fruits of their labor. That’s where…
Optimize headlines, engage audiences with data-informed experimentation
Global publishers and content creators use our headline tests to better engage their homepage audiences. As the gateway to even more of your hard-earned content, we see the homepage as…
What is dark social traffic? Shedding light on your emerging referral sources
We field a fair amount of questions about dark social traffic, otherwise known as the visitors that land on your site with no referral information. Referral attribution is an important…
Inside Product Design: The role of sketching in the user experience
(Editor’s note: A version of this article written by Jess Phoa, a member of our product design team and sketch artist, first appeared in Interactions. Below, she shares a first-hand…
Tips from Customer Success: Getting a 360 degree view of the reader experience
Audience behaviors tend to vary by channel and the reader experience, which is why it’s essential to get a full view of your content’s performance. This way, you can determine…