Product

Your most common questions on mobile optimizations, answered

by Nick Lioudis
2020-09-30T19:03:56-05:00
Product

The path to loyalty: Refining the reader journey for long-term success

Previously, we addressed the importance of forming a Recirculation strategy and using experimentation to encourage deeper reading, while also outlining the internal barriers that can accompany the audience engagement hurdles…

by Nick Lioudis
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Product

The path to loyalty: The audience data that encourages deeper visits

In last week’s post, we discussed the importance of discovery — using your intimate knowledge of readers to make small adjustments that can improve engagement. However, the next step can…

by Nick Lioudis
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Product

The path to reader loyalty: Discovery towards stronger engagement tactics

When we speak to global publishers about engagement strategies, the conversation inevitably turns to optimizing the audience’s journey towards long-term reader loyalty. Our message to them: An engaging journey (or…

by Nick Lioudis
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Product

Getting historical context to plan an evergreen content strategy

Evergreen content is becoming an increasing focus across our global publishers. Creating a strategy around those pieces, or even the occasional zombie article, can support your goals around attracting new…

by Nick Lioudis
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Product

Product release notes | Chartbeat

Welcome to Chartbeat’s product release notes page. This page gives you immediate access to new features in Chartbeat and enhancements across our entire suite. Below, see what’s new in our…

by Chartbeat Staff
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Product

Optimizing the reader journey for desktop and mobile audiences

We’ve seen that desktop and mobile readers differ in their content consumption behaviors. This also means that meeting your audience where they are most likely to discover your content is…

by Pedro Lopez
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Product

Our new-look Chartbeat Help and Docs: Everything you need to know

At Chartbeat, we want to ensure we’re continuing to build friendly software that content creators can use each day to form stronger connections with their audiences. Yet, when it came…

by Eloise Barrow and Kristen Peck
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Product

Miss the Big Board? Recreate the customizable display for your remote office

While Chartbeat’s dashboards and app help your team stay informed on real-time reader engagement, it may not give you a full visualization of the fruits of their labor. That’s where…

by Nick Herzeca
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Product

Optimize headlines, engage audiences with data-informed experimentation

Global publishers and content creators use our headline tests to better engage their homepage audiences. As the gateway to even more of your hard-earned content, we see the homepage as…

by Maya Jaafar
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Product

What is dark social traffic? Shedding light on your emerging referral sources

We field a fair amount of questions about dark social traffic, otherwise known as the visitors that land on your site with no referral information. Referral attribution is an important…

by Nick Lioudis
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Product

Inside Product Design: The role of sketching in the user experience

(Editor’s note: A version of this article written by Jess Phoa, a member of our product design team and sketch artist, first appeared in Interactions. Below, she shares a first-hand…

by Jess Phoa
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Product

Tips from Customer Success: Getting a 360 degree view of the reader experience

Audience behaviors tend to vary by channel and the reader experience, which is why it’s essential to get a full view of your content’s performance. This way, you can determine…

by Maya Jaafar
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